1 September 2026 · Process Automation
When AI Is the Wrong Tool for Business Automation
How to decide when a fixed rule is safer than a model, and how to add human review when AI is justified.
Insights · English
Software and automation insights for SMEs.
Practical notes on SME software, process automation, maintainability, integrations, and workflow design.
5 February 2026 · Architecture
State Machines: Containing Workflow Chaos
Why explicit state machines keep workflows predictable and debuggable.
5 June 2025 · Business Organisation
Shadow IT in SMEs: When Spreadsheets and Unofficial Tools Become Critical
How to identify, stabilize, and responsibly replace business-critical spreadsheets and unofficial tools.
1 June 2025 · Business Strategy
Which SME Processes Are Worth Automating?
A practical test for deciding whether an SME workflow should be automated, configured, integrated, or left alone.
Have a process or software problem worth checking?
A short conversation is enough to decide whether an audit, a small build, or no custom software is the right next step.